Pet Friendly Hotel in Holbox

Latest research says that boutique hotels in particular “are the ideal choice for discerning pet owners who don’t feel comfortable leaving their pets behind”. Fortunately we at Xperience Hotels are sympathetic and understand that pets are important members of the family, and that’s why we offer pet-friendly accommodations in Holbox that go beyond the standard ‘pets allowed’ signage.” The pampering you receive at La Palapa Ethno Boutique Hotel in Holbox island just wouldn't be the same without your best friend, so bring your pet along. Hotel La Palapa is one of Holbox island  most pet-friendly hotels. Our hotel will have you and your pet feeling inspired right at check in:

 

  • • A delightful amenity basket in your guestroom, filled with treats and toys Bowls for food and water
  • • Doggy bed
  • • Pet blankets
  • • Leash
  • • Waste removal tools

 

When registering at the front desk, the pet owner agrees to the hotel's pet policies, to be responsible for any damage or injury caused by the pet, and to absolve the hotel staff of any liability if the pet or another guest is injured.

Hotel La Palapa reserves the right to refuse admittance to any pet guest for any reason, at any time who lacks proof of vaccinations, display signs of untreated or potentially contagious conditions, demonstrate aggressive behavior or who fails our standard temperament policies.

 

Pet Policies

PET QUALIFICATIONS AND GENERAL RULES

We welcome quiet, non-aggressive pets that are housebroken, and well behaved as not to disturb other guests. All pet guests must be completely free of fleas and ticks, be clean, well groomed and up to date on shots and vaccinations. Must not exceed 10 Kg. of weight (approx 20 lbs).

Pets must wear an identification collar and leash at all times, with the exception of when the pet is inside the guestroom where they cannot be left unattended.

 

PET RULES IN THE ROOM

All pets must sleep in their carriers, or a pet bed (provided). Pets are not allowed on beds or furniture. Under no circumstances may a guest pet be bathed in the guest room bathrooms (dry shampoo provided). Please check with the reception for our pet grooming service at “Dog Holiday” should your pet require bathing.

Guests must hang the precaution sign “Pets Inside” outside on the doorknob indicating to the staff personnel the presence of pets inside the guestrooms.

Arrangements must be made with housekeeping to service room when owner is out and pet is present.


PET RULES OUTSIDE THE ROOM
Dogs must always be on a leash when outside the room and on the premises of the hotel. Guests must supervise their pets while on the patio of the guestrooms and must never be left alone.

No food, utensils or items belonging to the pet are permitted in the patio/garden area.

The city of Playa del Carmen does enforce a leash law in town, but at specific beach locations your dog only needs to be within voice command. When outside the room, cats must be in a carrier.


PROPERTY GROUNDS/PET CLEANUP

The grounds and gardens of our Xperience Hotels are for the enjoyment of all of our guests, and we therefore request that, when possible, pets be walked off property for the purpose of relieving themselves. Guests accompanied by pets are responsible for cleaning up after their pets. Please use the plastic bags provided (never use the hotel’s towels or linen). Pets must be on a leash in all common areas and restaurant providing they will not cause disturbance to other guests.

 

PET DAMAGE

Guests are responsible for any harm or damages caused by the pet to the bed linens, property or any staff member. The room of pet guests is inspected after check out, with damages assessed and charged accordingly. Excessive damage may include charges for professional cleaning, rug replacement, and lost revenue charges while the room is out of service due to cleaning and repairs.