Hotel

Playa Del Carmen

Playa del Carmen offers an interesting melting pot of Mexican soul and European feel. This charming town offers an exciting array of boutiques, restaurants located at the Playa's main promenade (Qunita Avenida), available exclusively to pedestrians. Apart form shopping, the town displays numerous restaurants, pristine beaches with excellent snorkeling opportunities and a vibrant nightlife to suit all taste.

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Rooms

Xtudio Comfort Hotel is a functional priced comfortable hotel located in the very heart of the world famous 5th Avenue in Playa del Carmen. It has the perfect location, not only because it is located right on the 5th Avenue, but also because it is only 5 minutes away walking from ADO bus station and 10 minutes away from the ferry that can take you to Cozumel island and 2 minutes from the beach.

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Food and Dining

Our “Nuestra Casa” team, the restaurant of Illusion Boutique Hotel, the siter hotel, just 5 minutes away walking, is ready to surprise you with culinary creations, combining local traditional recipes prepared using highly nutrient ingredients.

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Holistic Space

Is there anything more relaxing than having a massage without battling traffic on the way home afterward?

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Wedding & Events

What would you dream of on a very special day? 

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Rooms

By booking Xtudio Comfort Hotel you will have the advantage of arriving fast, walking without having the need to drive around, to all the places you want in Playa del Carmen: the beach, shopping malls, restaurants, bars, bus station and many more. Xtudio´s best trait is the premium location, at literally steps from the pristine beach and the variety of things to see and do in Playa del Carmen. Your holidays with the dear ones, visits to your friends or business travel will be much more pleasant in a confortable and affordable hotel like Xtudio Comfort Hotel. Its essence lies in the simplicity, functionality and safety of the 10 spacious studio-apartments that feature the kitchenette and dining room that makes your stay even more practical. All these, coupled with a distinguished “Infinite Hospitality” provided by Xperience Hotels, the excitement of the trendy restaurants, bars and clubs, the convenience of all the exclusive shops and services, make Xtudio the right place to be. Welcome to our world!

The Hotel features 10 xtudio-apartments (with comfortable queen and king size beds) some of which overlook the 5th Avenue. All studios display a fully equipped kitchen with refrigerator, microwave, toaster, coffee maker, electric tray Hamilton, cuttlery and small dining area. Some rooms have private balconies that offer beside a view of the 5th Avenue a homely feeling of peace and serenity. Oh , yes and not to forget  FREE WiFi.

XTUDIO BALCONY

Spacious xtudio apartments perfect for extended stays.

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ECONO XTUDIO

Spacious xtudio apartmentss perfect for extended stays.

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Xperience Taste

XPERIENCE TASTE

NUESTRA CASA RESTAURANT

All the Ambassadors of the Xtudio Comfort hotel in only few minutes walking distance are welcomed to the NUESTRA CASA RESTAURANT whitin the consociate ILLUSION BOUTIQUE HOTEL. Our “Nuestra Casa” team is ready to surprise you with culinary creations combining local traditional recipes prepared using highly nutrient ingredients. We propose numerous homemade dishes that will enhance your need to start the day with a healthy approach. Our restaurant and rooftop bar is also the ideal venue to celebrate special occasions such as birthdays and parties, providing a beautiful space in which to celebrate and enjoy time with your friends and loved ones.The “Nuestra Casa” breakfast concept is neither Continental or American! It is the result of a study of the hotel Chefs and the contribution of our Xperience Hotels Ambassadors (guests) with the aim of offering an alternative proposal between the typical Continental breakfast and a menu with a richer and healthier content.

Daily breakfast opening hours: 7:30 am untill 10:45am

ROOF TOP “LA VISTA” BAR 

Located on the rooftop of the Hotel, LA VISTA bar offers a simple yet friendly experience accompanied by a variety of snacks and cold menu dishes created by our culinary team. What a better idea than having a relaxed lunch, while sitting on our bar which stands for half directly into the refreshing waters of our plunge pool? If you want to spend a chilled afternoon, sunbath on a chaise longue, drink your favorite drinks while enjoying spectacular views of the Caribbean and the Island of Cozumel, LA VISTA bar is the right place for you. We want to offer to our Ambassadors the option to fully enjoy their time in Playa del Carmen also if they decide for one day to remain in the hotel.

Wedding & Events

WEDDINGS IN PLAYA DEL CARMEN

What would you dream of on a very special day? Whether in our Roof top in Illusion Boutique Hotel or a romantic setting on the beach, a wedding in Playa del Carmen is an unforgettable experience you will want to share with all your dear ones. Illusion, a leading boutique hotel in Playa del Carmen will help you to create the idyllic atmosphere for this unique, once in a lifetime event. Our wedding planner has the experience in organizing Playa del Carmen weddings and events, and our beautiful tropical environment will make your dream a true reality!You will not have to worry about the paper work, the ceremony, reception, music, the decoration, and anything else. Whether you want a Mayan private celebration or a Fiesta Mexicana with Mariachi, your dreams with us will just come true! This is your very special day. Leave it to the Xperience Hotels specialists! Kindly contact us through the email address below or through live chat and help us in identifying your needs and make your dream wedding come true.Describe your request and one of our coordinators will get in contact with you shortly. Click Here.

 

EVENTS IN PLAYA DEL CARMEN

Whether you’re planning a birthday party, a graduation or simply a family or friends reunion and would like to entertain your guests in real style, Illusion Boutique Hotel and its facilities are the best non All Inclusive accommodation option for you. Enjoy the special flair of our garden and pool together with your friends, relatives and acquaintances. 45 rooms are available for you even on an exclusive basis. Enjoy our convenient central location, our Nuestra Casa restaurant and Roof top “ La Vista” Pool bar on our ocean view terrace….all of this can be yours at very special rates.

Contact Us

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FAQ

8 REASONS TO CHOOSE US

XTUDIO COMFORT HOTEL by Xperience Hotels
 EXCELLENT LOCATION

Located on the 5th Avenue. Prime location in the center of Playa del Carmen. Steps away from the hub of entertainment: The calle 12 and also only 2 minutes away walk from the beach and from the ADO bus station.

 ADULTS ONLY

This hotel is only open to adults ages 18 and up.

  COMFORTABLE ROOMS

Comfortable rooms with a bedroom, a kitchenette and dining room.

 FREE WI-FI

Free High speed wi-fi Internet in all rooms and public areas.

  ROOF TOP

Outdoor roof top with sun lounges and rain shower.

  RESTAURANT

Access to our “NUESTRA CASA” restaurant at our sister hotel Illusion Boutique that is only 5 minutes walking from Xtudio Comfort Hotel.

  GENUINE CARE

Elegant yet informal ambience making sure our Ambassador’s expectations are not only satisfied but, most important… anticipated! Thanks to a friendly atmosphere and excellent care.

 FRONT DESK

Front desk open 24 hours.

FACILITIES

XTUDIO COMFORT HOTEL by Xperience Hotels
OUTDOOR Roof top with incredible view over the Caribbean Sea
RESTAURANT  In our Nuestra Casa restaurant, serving breakfast, lunch and snaks (at our sister hotel Illusion Boutique Hotel, that is only 5 minutes walking from Xtudio Comfort Hotel)
ACTIVITIES IN THE HOTEL  Holistic massage, tour booking, plunge Pool: all these can be enjoyed at our sister hotel Illusion Boutique, that is only 5 minutes walking from Xtudio Comfort Hotel
ACTIVITIES CLOSE TO THE HOTEL  Beach clubs, scuba diving center, mini market, gym, clubs and bars, great shopping malls
INTERNET Free Wi Fi available in all rooms, lobby and roof top. Free of charge
PARKING In the proximity of the hotel (surcharge as it does not belong to the hotel)

SERVICES

XTUDIO COMFORT HOTEL by Xperience Hotels
SERVICES 24-hour Front Desk, concierge service, transfers from and to the airport (surcharge), excursions (surcharge), rent-a-car (surcharge), breakfast & lunch boxes (surcharge), currency exchange, luggage storage, laundry (surcharge): at our sister hotel Illusion Boutique Hotel
GENERAL Safety deposit box, non smoking rooms, air conditioning, ventilator, storage room
LANGUAGES SPOKEN Spanish, English

USEFUL INFO

XTUDIO COMFORT HOTEL by Xperience Hotels
CHEEK-IN Earliest 15:00 pm
CHEEK-OUT Latest 12:00 pm (certain room type enjoys privileges as far as timing is concerned)
PETS Pets are not allowed in the hotel
CARDS ACCEPTED American Express, VISA, Mastercard
CANCELLATION/
PREPAYMENT
Cancellation and prepayment policies vary according to room type. Please type in our booking engine the dates of your stay and check the conditions of your required room

FREQUENT ASKED QUESTIONS

How do we reach Xtudio Boutique Hotel in Playa del Carmen if we are driving a car?

From Cancun you have to take the only highway suggested directions to Playa del Carmen (307). Continue straight ahead, past the village of Puerto Morelos and after 25 km you will arrive in Playa del Carmen. You have to turn left on Avenida Juarez, and take the 10th Avenue, then turn left on 6th Street toward the beach. The hotel is located on 5th Avenue between 6th Street and 4th Street, in a restricted traffic zone. A private car park is located a few steps from the Hotel Avenida 10.

Do you have parking space?

The hotel does not have a private parking but there are several parking place close to the hotel. Parking is extra charge according to the policies of the parking lots.

Can I book a transfer from Cancun airport to the hotel directly with you?

We offer a personalized service even before your arrival. We do have a private shuttle service available for transfers from the airport to the hotel and vice versa that can be booked directly with our Concierge. This will avoid the inconvenience of seeking transportation on your arrival and the price is also quite affordable. Should you require more information please do not hesitate to contact us.

 

At what time can I check in?

Check in time is at 3:00pm. If you have purchased an early check in directly from our web site we will check you in immediately. Otherwise, we will store your luggage and give you the room(s) as soon as possible.

 

At what time do we have to check out from the room?

Our check out time is at noon. Should you wish to check out later, you can book this service in advance via our website for a fixed fee. Once at the hotel you can request availability at the front desk for fee 10 USDm per extra hour. You can also decide to store your luggage with us so you don´t have to worry about carrying things with you.

Do you have Internet connection?

Yes, we offer our guests free High speed Wi-fi connection in the rooms, and public areas.

Is there a safe in the room?

There is a safe deposit box in most of the rooms whose use is free of charge.  Please remember to keep the key with you at all times. For your own safety, there is only one key available and should the same get lost or damaged, we shall have no option but to break the lock. A 50 replacement fee is being applied in such cases.

Is it safe to leave my credit card details as a guarantee for payment?

It is very safe. Our policy, just like many other hotels, is to guarantee complete safety and peace of mind. An authorization voucher will be issued and the same can be either be closed upon check out (should you wish to pay by credit card) or enjoy a 8% discount when settling your account in cash (more details below).

Should I leave a deposit as guarantee?

In cases where the reservations is made directly with us, either by phone or email,  a 30% deposit is required at the time of booking in order to guarantee availability.

Which payments are accepted in the hotel?

We accept American Express, Visa and Mastercard, Paypal and cash. As part of our promotions program, we offer an exclusive 8% discount (taxes and Service & Social fee excluded) if your account is paid in cash regardless of the currency (U$D, Euro, CAN U$D, GBP). For your convenience all our hotels have ATM machines available in their lobbies. Moreover we are one of the very few Hotels in Playa del Carmen accepting American Express thus allowing our guests to enjoy the several advantages offered to its card holders.
 

What is the maximum number of people per room?

Most of our rooms have a king size bed, with a maximum occupancy of 2 people; the rooms with an extra bed and an extra cost can accommodate up to 4 adults.

Can I book tours and activities at the front desk?

Yes, an information point about all beauties this destination can offer is available by the reception or by our concierge desk. All excursions in Playa del Carmen have been tested and improved so as to allow our guests to enjoy in total safety and peace of mind all the beauties that this destination can offer. We also offer tailor made solutions, suggesting the best possible alternatives to those that want to discover the destination according to their timing and pace.

Do you provide irons and iron boards?

We do have irons and ironing boards available at our front desk.

 

Our holiday will also take us to other places within Mexico, could you assist our planning?

 

Should your desire be getting to know the marvelous attractions of this part of the country as well as other regions, including Guatemala and Belize, we can recommend you to take into consideration spending a few days in the magical context of Holbox Island. Besides being one of the most “off the beaten tracks” destinations in south east Mexico, this authentic paradise is also a fisherman’s village and a place of pure disconnection. Enjoy the beauty of the calm waters of the Gulf of Mexico meeting the turquoise Caribbean, a variety of unique birds, the innocent giant of the sea whose passage happen to be every year (May utill mid September). Swimming with the whale shark will in fact be one of the most rewarding and breathtaking experience you will ever have. Tours are organized daily and are totally safe for people of any age. Last but not least, our hotel “Holbox Dream Beach Fronto Hotel”, located on one of the most exclusive beach on the island features 47 comfortable rooms enjoying a privileged position and our “Casa Nostra” restaurant that will tempt every taste bud with unique combinations of the freshest sea ingredients.

Our concierge service is available to consciously guide you towards your holiday planning, suggesting you places and visits that will make your holiday a better experience. Why consult guides and surf over the web when our team of destination specialists can help you get the most out of the time you will spend in this magical place? Do not hesitate to contact us with your requirements and we will do our best to make you satisfied. Our “Infinite Hospitality” philosophy  goes beyond the boundaries of our hotels.

 

What does “Nuestra Casa” breakfast include?

“Nuestra Casa” Breakfast includes variety of natural juices, teas, coffee and milk, homemade bread, organic nuts and toppings and seasonal fruit. A Menú a la Cartè with international and Mexican specialities is available (with extra cost) for those who want to complement their breakfast.

What are the operational hours of “Nuestra Casa” Restaurant?

Breakfast: 7:30am to 10:45am

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