About Us


The essence of our existence relies on our “Infinite Hospitality” philosophy. This expression reflects our commitment and devotion to serve. A commitment that has neither boundaries nor limits and that portrays its highest expression in the genuine and natural care for our Ambassadors. Xperience Hotels is a Boutique Hotel Management Company operating since 2007, Xperience Hotels has gained the loyalty of its Ambassadors and Stakeholders, growing steadily to become the regional largest leisure boutique hotel group and is planning for more ambitious goals in the coming years. Through our abilities to attract consumer demand and provide extensive operations skills, we’re offering hotel owners a competitive advantage that made us gain consistent reputation over the years of operation.


At present the portfolio consists of five properties:
Hacienda Paradise, Illusion, Aqualuna and Xtudio, the four of them boutique hotels in Playa del Carmen and located just a few blocks from the beach and the famous 5th Avenue, offering an array of services catering for both adults and families. Holbox Dream Beach Front Hotel located on a secluded beach in the beautiful Holbox island offering an ambience of total relaxation with a distinguished informal touch.


Xperience Hotels has adopted the definition of “Ambassadors” to identify those who experiment our art of hospitality and reflect their satisfaction into continued loyalty and personal recommendation. It’s more than just a different name to describe our guests. It is our inspiration, interest and the whole purpose of our existence.


We cultivate the constant ambition and motivation of leaving a long lasting mark on our Ambassadors memories, through quality, service innovation and focus on their unexpressed needs. It is our faith and devotion that lead us towards achieving excellence in what we know best: the art of hospitality.