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Welcome to Xperience Hotels, a world of INFINITE HOSPITALITY, Playa del Carmen - Mexico.

Xperience Hotels opened in early 2007 and is a young “collection” of leisure boutique hotels whose philosophy and belief is based on the principle of "Infinite Hospitality". A simple expression that encompasses the fundament of our thought whereby, service and courtesy have neither boundaries nor structures.

We are well known for the premium quality and outstanding personalized service. Once you xperience Xperience Hotels, your service expectations will change forever. Please let us change your perception on excellence in service, we are the experts. Let us pampered you and make you feel better than home!

We warmly welcome you to our Playa del Carmen hotels, Hacienda Paradise, Ilusion, Aqualuna and Xtudio, as well as our Holbox hotels, La Palapa and Holbox Dream.


Latest News and Deals

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Casa Nostra Restaurant Information.

We are extremely excited to announce the opening of our newly built 26 rooms in our beautiful Holbox Dream Beach Front Hotel, on the island of Holbox.

This addition will increase the total capacity of our hotel to 47 rooms, one more swimming pool and one restaurant with our signature Casa Nostra breakfast.

We are also informing you that on the 31st of August, 2014 Casa Nostra restaurant at La Palapa will close its operation and that the opening of the new Casa Nostra restaurant, at Holbox Dream Beach Hotel will be open in mid September, 2014. Hence, during 1st to 15th of September, 2014 breakfast will not be available as an option in our two properties on Holbox island.

If you have any questions please do not hesitate to reach out to us at or + 52 (984) 803 3980.

Snorkeling with whale sharks

This marvelous excursion starts early in the morning. The tour is by speed boat to Cabo Catoche, an area where the Gulf of Mexico meets the Caribbean Sea.

Here you can swim with what is considered the world's largest fish, also known as domino fish because of its contrasting colors. Enjoy watching it from a minimum distance and appreciate their size and structure. As this takes place in open seas, it is almost certain to find dolphins, turtles and stingrays on the way.

You can also enjoy a special snorkeling tour off the coast of Cabo Catoche and a walk to Punta mosquito, where you can watch the pink flamingos and explore one of the rivers that cross the island in a vast area of

It is a unique and unforgettable experience! Available only in very few places around the world.

Go to our snorkelling with whale sharks page to find out more.

Important Information.

Xperience Hotels S.A. de C.V. and its affiliate web site is the only legal authorized entity, by Mexican Law, to operate the Hotel La Palapa in Holbox island.

We wish to inform our clients of the presence of another website ( that is now operating a booking system that is not within our control and for which we have no knowledge whatsoever of the bookings that are being made. Xperience Hotels and Hotel La Palapa, will not hold itself responsible for bookings made through and will honor exclusively bookings made via our website.

Holbox Dream became true... Our newest hotel in Holbox Island!

Holbox Dream is a charming hotel located at the heart of the island, it boasts its own private beach where tranquility reigns. 17 ocean view rooms, tastefully furnished in pure Caribbean style and featuring terrace or balcony. Public areas display a sinuous swimming pool, roof-top Jacuzzi and wireless internet access.

Thank you for sharing this journey with us. We will maintain the commitment, hard work and effort to Xceed your Xpectations at any given opportunity and keep maintaining sustainable growth. Thank you for being part of our success.

XTUDIO Comfort Hotel - Our New Playa del Carmen Hotel!

We are very glad to announce a new property adds up to our Xperience Hotels Collection.

Xtudio Comfort Hotel is our very last entry, a beautifully priced hotel located in the very heart of Playa del Carmen, it is the perfect choice for xtended stays, friends and family.

Xtudio features 10 xtudio-apartments (with comfortable queen and king size beds) some of which have balconies overlooking the 5th Avenue. All Xtudios display a fully equipped kitchenette with refrigerator, microwave, toaster, coffee maker, electric tray hamilton, silverware and dining area.

Thanks for your preference and support, the Xperience Family is extending, offering a new option of "Infinite Hospitality", that suits all budgets!

Xperience Hotels shares the opinion of some of our Ambassadors in the following videos provided with the help of Travel24

Illusion Boutique Hotel

Aqualuna Boutique Hotel

Hacienda Paradise Boutique Hotel